Housekeeping
Who is it for?
This qualification is intended for people who work in the hospitality sector in a housekeeping role up to supervisory level. Learners demonstrate skills and ability through units tailored to suit their own occupational area.
Qualification
A National Qualification, accredited by City & Guilds, designed for staff working in the Hospitality sector.
Course Aims
After completing this qualification, the learner will be able to demonstrate competence in many housekeeping duties
Method of Delivery
Observations of working practice
Questioning to confirm understanding
Gathering of evidence to support competencies
Method of Assessment
Planned stages of assessment are arranged as you progress during your qualification. Collected evidence and recorded observations are gauged against the identified standards and a decision of competency is reached. Time is given to reach the required standard if, at first assessment, a shortfall arises.
Opportunities for progression
City & Guilds – Hospitality Supervision
NVQ Level 2 Housekeeping
(8 units needed for the full award)
Mandatory Units |
|
501 |
1GEN1 |
Maintain a safe, hygienic and secure working environment |
|
504 |
1GEN4 |
Contribute to effective teamwork (CfA) |
|
664 |
2HK1 |
Clean and service a range of areas |
|
665 |
2HK2 |
Work using different chemicals and equipment |
|
Plus four of the following units |
|
535 |
1R8 |
Prepare, service and clear meeting and conference rooms |
|
537 |
1HK1 |
Collect linen and make beds |
|
538 |
1HK2 |
Clean windows from the inside |
|
601 |
2GEN1 |
Give customers a positive impression of yourself and your organisation (ICS) |
|
666 |
SHK3 |
Maintain housekeeping supplies |
|
667 |
2HK4 |
Clean and protect floors |
|
668 |
2HK5 |
Clean carpets and soft furnishings |
|
669 |
2HK6 |
Provide a linen service |
|
670 |
2HK7 |
Carry out period room servicing and deep cleaning |
|
