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Food and Drink Service (Food Service Only) 

Who is it for?
New or existing waiting on staff who wish to equip themselves with a clear understanding of working in a restaurant environment in licensed premises 

 

Qualification
A National Qualification, accredited by City and Guilds, designed for waiting on staff working in licensed premises.


Course Aims

After completing this qualification, the learner will be able to demonstrate competence in food service duties 

 

Course Content
See below for full unit content

 

Method of Delivery
Observations of working practice
Questioning to confirm understanding
Gathering of evidence to support competencies


Method of Assessment

Planned stages of assessment are arranged as you progress during your qualification. Collected evidence and recorded observations are gauged against the identified standards and a decision of competency is reached. Time is given to reach the required standard if, at first assessment, a shortfall arises. 

 

Opportunities for progression
City and Guilds – Hospitality Supervision

NVQ Level 2 Food and Drink Service (Food Service Only)

(8 units needed for the full award)

 

Mandatory Units

501

1GEN1

Maintain a safe, hygienic and secure working environment

504

1GEN4

Contribute to effective teamwork (CfA)

601

2GEN1

Give customers a positive impression of yourself and your organisation (ICS)

 

Additional Mandatory unit

604

2GEN4

Maintain food safety when storing, holding and serving food

 

Plus four units from below

502

1GEN2

Maintain and deal with payments

509

1FS3

Prepare and clear areas for counter/takeaway service

510

1FS4

Provide a counter/takeaway service

606

2FS1

Prepare and clear areas for table service

607

2FS2

Serve food at the table

608

2FS3

Provide a silver service

609

2FS4

Provide a buffet/carvery service