Level: N/A QCA No: N/A
Tutor Delivered Hours: 8 Self Study Hours: TBC
Duration of Training: 1 day
Who is it for?
The Award in Conflict Management is designed for managers and key staff working in any licensed retail outlet including pubs, bars, nightclubs, entertainment venues, hotels, and restaurants
Course Aims
The BIIAB Award in Conflict Management is designed to enable candidates to understand the responsibilities of both employers and employees in relation to workplace violence under the Health & Safety at Work Act 1974.
Pre-requisites
Learners are not expected to have any previous knowledge or qualifications in this subject
Training Delivery Methodology
The Award in Conflict Management offers a flexible approach for training delivery at Charnwood Training Consultants:
· A tutored course combining pre-course self study and tutored face to face delivery
Method of Assessment
A 30 question multiple-choice paper based exam of 30 minutes duration.
Pass Mark 23/30
Opportunities for progression
National Certificate for Door Supervisors
Cost
Price on request
